Cart 0
    100% Customer Assurance

    Cancellation Policy

    Clear, fair & hassle-free β€” we're here to help you shop with confidence.

    24 Hours Window

    Cancel within 24h of order

    Easy Returns

    After shipment, request return

    Fast Refunds

    5-10 business days

    Priority Support

    Dedicated helpline

    1. General Cancellation Terms

    You may cancel your order within 24 hours of placing it. After this period, cancellation requests may not be accepted as the order may already be processed.

    2. Order Processing

    Once your order has been shipped, it cannot be cancelled. However, you may request a return or refund as per our refund policy.

    3. Eligible Cancellation Conditions

    • Order placed accidentally
    • Duplicate order
    • Incorrect product selection
    • Pricing or system errors

    4. Non-Cancellable Orders

    • Orders already dispatched
    • Customized or personalized items
    • Special discount or sale items

    5. Cancellation Process

    To cancel your order, please reach out to us through the contact details below. Our team will assist you promptly.

    Email: shubhra192@gmail.com

    Phone / Helpline: 8840404769

    Support hours: 10:00 AM – 7:00 PM (Mon-Sat)

    Contact Support

    6. Refund After Cancellation

    If your cancellation request is approved, the refund will be processed within 5-10 business days to your original payment method.

    7. Company Information

    BangOn Fashion Street

    G4 57/9 SOI WATANWONG, RACHAPRAROP SOI 8, MAKKASAN

    Ratchathewi, Bangkok 10400, Thailand

    8. Additional Terms

    We reserve the right to cancel any order due to stock unavailability, payment issues, or suspected fraudulent activity.

    9. Customer Responsibility

    Please ensure all order details are correct before placing your order. We are not responsible for incorrect entries made by the customer.

    10. Policy Updates

    This policy may be updated from time to time without prior notice. We recommend checking this page regularly.

    Still have questions?

    Our customer happiness team is ready to assist you with order cancellations, returns, or any other queries.

    Get in touch β†’
    Quick Order Support

    Helpline: 88404-04769 (also available on WhatsApp)

    Email: shubhra192@gmail.com

    Now Loading